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Donation Refund Policy

The Bai Sakarbai Dinshaw Petit Hospital for Animals has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. The Bai Sakarbai Dinshaw Petit Hospital for Animals expects that all donors will exercise due care and diligence while making donations. The Bai Sakarbai Dinshaw Petit Hospital for Animals also recognizes that a donation may be made erroneously or donors may change their mind. The Bai Sakarbai Dinshaw Petit Hospital for Animals will examine request for refund of donation and endeavor to make the refund. The Bai Sakarbai Dinshaw Petit Hospital for Animals may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

The Bai Sakarbai Dinshaw Petit Hospital for Animals is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

The Bai Sakarbai Dinshaw Petit Hospital for Animals
Dr. S. S. Rao Road, Parel,
Mumbai 400012, Maharastra, India
Write to us
[email protected]

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach The Bai Sakarbai Dinshaw Petit Hospital for Animals office within 7 (Seven) days from the date on which you made the donation i.e.:

  • The date on which you Made the donation online, electronically or through other means, OR
  • The date on which you Handed over the cheque / demand draft to The Bai Sakarbai Dinshaw Petit Hospital for Animals or someone authorised by The Bai Sakarbai Dinshaw Petit Hospital for Animals for this purpose, OR
  • The date on which you Despatched the cheque / demand draft to The Bai Sakarbai Dinshaw Petit Hospital for Animals by other means.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.